Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Full name and company name
• Email address and phone number (including mobile number)
• Shipping information (origin, destination, freight type, weight)
• Business address and billing information
• Communications and correspondence with our team

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests, inquiries, and service requests
• Arrange and coordinate freight transportation services on your behalf
• Communicate with you about your shipments, including status updates
• Send SMS text messages (only with your explicit consent — see Section 11)
• Send service-related emails and notifications
• Process payments and manage billing
• Improve our website, services, and customer experience
• Comply with applicable laws, regulations, and legal obligations
• Prevent fraud and protect the security of our platform

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Carriers and logistics partners — necessary to arrange and fulfill your freight shipments
• Service providers — IT infrastructure, hosting, payment processing, and analytics providers who support our operations under confidentiality agreements
• Legal authorities — when required by applicable law, court order, or government regulation
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website. We do not use cookies for cross-site advertising or behavioral targeting.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages at any time by replying STOP (see Section 11)

To exercise any of these rights, please contact us at info@halvexlogistics.com.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the "Effective Date" at the top of this page and, where appropriate, by sending you a notification. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: